"Read Receipts" turned on but messages only show "Delivered" despite having been read

My wife is experiencing an intermittent issue with iMessages on her iPhone 11: she has "Send Read Receipts" turned on, but messages that I and others send her still show as "Delivered" even after she's read them and replied. We've tried rebooting her phone and turning "Send Read Receipts" off and back on again, but the issue persists (intermittently). Has anyone else experienced this? How is this possible? What could be causing this?


Thanks!

Chris

iPhone 11 Pro Max

Posted on May 31, 2023 02:14 PM

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Posted on Jan 16, 2024 05:21 PM

Same issue with husband’s iPhone SE MMX83LL/A operating 17.2.1. WiFi or Verizon service- still no read receipts for over a week. Have updated OS and rebooted to no avail.

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7 replies

May 31, 2023 11:56 PM in response to OMMBoy

OMMBoy wrote:

but messages that I and others send her still show as "Delivered" even after she's read them and replied.


Are you sending SMS or iMessage?


There could be a few reasons why read receipts might work intermittently, even if you have enabled the "Send Read Receipts" feature. Here are a few possible explanations:


  1. The read receipts feature depends on both the sender and recipient settings. Even if you have enabled read receipts on your end, the recipient may have disabled them. In such cases, you won't receive read receipts for your messages.
  2. Read receipts may work differently across various messaging platforms SMS/MMS/iMessage.
  3. Intermittent network connectivity or server problems can sometimes prevent read receipts from being sent or received properly. If there are disruptions in the communication channel, the delivery of read receipts can be affected.
  4. In some cases, read receipts may not be delivered immediately. It could take some time before the system acknowledges the message as "read" and sends the corresponding receipt. Therefore, delays or lag in the system could cause intermittent behavior.



Jun 15, 2023 03:16 PM in response to SravanKrA

Hi! I am having the same issue and those responses are not applicable to me. My husband has read receipts on his phone, as do several of my friends. Nothing on either end has changed and suddenly I only see “delivered” even when my messages are opened and being read. My husband can be right next to me and open my messages and it never change from “delivered” on my end. This was never an issue before.


I do get iOS beta updates but I had not received one when the “read” disappeared from my end of the conversations. I have since had a new update and I have rebooted my phone but I am still unable to see “read”.


Do you have any other ideas?


Thanks!

Mar 23, 2024 01:21 AM in response to OMMBoy

Hope this is of help to people:

myself and my partner had the same thing, other contacts on her phone were showing up as ‘read’ but mine weren’t yet I had ‘send read receipts’ turned on in settings.. I sent texts to other people and it came up read but only showing delivered to my partner.

Solution was going onto messages, tapping on her name/profile where it brings up info and half way down there will be a toggle for send read receipts on… my fat fingers had turned it off by mistake 😂

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"Read Receipts" turned on but messages only show "Delivered" despite having been read

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