XS Max shuts down while charging

You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➔ Battery ➔ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.

Axel F.

You will have to get the battery replaced in your iPhone. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.

Axel F.

gogilicious Said:

"XS Max shuts down while charging: Hai! When charging my iPhone XS Max, it shuts down as long as it is in sleep mode. But if I unplug the lightning cable from the phone it restarts automatically. I do not know what the problem is."

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Troubleshooting an iPhone in a Boot Loop:

Your iPhone may be stuck in a Boot Loop. This typically occurs when updating, and it got frozen while in the process.  So, use MY User Tip: How to Fix an iPhone in a Boot Loop - User Tip

did you change the battery? did it solve the problem? please do reply as i am also currently facing this same problem.