iPhone 14 issues with Phonak hearing aids?

Like many others I was having problems connecting my Phonak Paradise hearing aids to my new iPhone 14 to stream music, make calls, etc. I finally found the solution by calling Phonak Support at 1-800-679-4871. The very helpful agent walked me through a simple process that involved (1) Putting my right HA into the charging case for a few seconds (which caused it to go into pairing mode), (2) Putting the HA back in my ear, and (3) seeing the words R-Phonak Hearing Aid (in addition to both LE_L- and LE_R-Phonak Hearing Aid) suddenly appear in the phone's list of Bluetooth-connected devices.

Posted on May 16, 2023 01:30 PM

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Posted on Oct 26, 2023 04:00 AM

I just to changed the routing for my Marvels to Bluethooth headset. First call worked fine in good sound qualitity. I was initially not able to set up streaming within the app. Quick hack: For pairing your Phonaks with the Iphone you have to pair FIRST the Marvels using the Bluetooth panel of the IOS. You will only see R-Phonak ## ( this is for streaming and phone calls) and THEN use the connection process in the MyPhonak app. After that you will see in the Bluetooth panel of the IOS LE_LPhonak ## and LE_LPhonak ## (for controlling the aids with the app).

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Oct 26, 2023 04:00 AM in response to dighistory

I just to changed the routing for my Marvels to Bluethooth headset. First call worked fine in good sound qualitity. I was initially not able to set up streaming within the app. Quick hack: For pairing your Phonaks with the Iphone you have to pair FIRST the Marvels using the Bluetooth panel of the IOS. You will only see R-Phonak ## ( this is for streaming and phone calls) and THEN use the connection process in the MyPhonak app. After that you will see in the Bluetooth panel of the IOS LE_LPhonak ## and LE_LPhonak ## (for controlling the aids with the app).

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iPhone 14 issues with Phonak hearing aids?

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