Notes app crashes whenever I turn on iCloud Synching (macOS Ventura running on a M2max 2023 MBP)

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Level 1

5 points

Notes app crashes whenever I turn on iCloud Synching (macOS Ventura running on a M2max 2023 MBP)

Hi everyone,

The native Notes app keeps crashing a few seconds after launching whenever app-specific iCloud synching is on, since day one, on a brand new 16" 2023 MBP running the latest version of macOS Ventura [13.3.1 (a)].

I've already tried switching iCloud Sync off and back on, erasing Notes data folder and restarting the system before turning sync back on, as suggested in some older posts, with no success.

Notes is working seamlessly on my other devices and also on the web version, and I didn't use the Migration Assistant to transfer the files and settings from my older MBP.

If anyone knows a fix for this issue, I'd be glad to learn about it.

MacBook Pro 16″, macOS 13.3

Posted on May 14, 2023 08:01 PM

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Answer 1

May 26, 2023 10:40 PM in response to wagnerdp

Test by creating a new User on macOS, login and set it up for your iCloud. If that works, then there is something in your user profile on the original account that is damaged / corrupted and crashing Notes.

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Answer 2

May 26, 2023 10:46 PM in response to wagnerdp

Here's a list of the user specific files that the Notes app open when running. You may have to try deleting all such files replacing <your_username> with your actual username.

/Users/<your_username>/Library/Containers/com.apple.Notes/Data

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite-shm

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV7.storedata-shm

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Caches/com.apple.Notes/Cache.db-shm

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Caches/com.apple.Notes/fsCachedData/29F9A1D5-A2CD-4764-A50E-FFF77C5ED40B

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/HTTPStorages/com.apple.Notes/httpstorages.sqlite-shm

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV7.storedata

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite-wal

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite-shm

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV7.storedata-wal

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV7.storedata-shm

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite-wal

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Documents/com.apple.app-analytics.mobilenotes-production.upload-dropbox/490B3DAA-68F7-488A-9F05-1FC01899BD49/1CFBF0C9-95BC-4ECD-9629-2D5A822937E2

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Caches/com.apple.Notes/Cache.db

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Caches/com.apple.Notes/Cache.db-wal

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Caches/com.apple.Notes/Cache.db-shm

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/HTTPStorages/com.apple.Notes/httpstorages.sqlite

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/HTTPStorages/com.apple.Notes/httpstorages.sqlite-wal

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/HTTPStorages/com.apple.Notes/httpstorages.sqlite-shm

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Caches/com.apple.Notes/Cache.db

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Caches/com.apple.Notes/Cache.db-wal

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite-wal

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Saved Application State/com.apple.Notes.savedState/data.data

/Users/<your_username>/Library/Group Containers/group.com.apple.notes/NoteStore.sqlite

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Saved Application State/com.apple.Notes.savedState/windows.plist

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Saved Application State/com.apple.Notes.savedState/window_1.data

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Documents/com.apple.app-analytics.mobilenotes-production.upload-dropbox/93BDA3E4-8794-4EB4-9563-FA58D1C91613/8DA9F405-7CF7-40FF-B601-3CAED8EEEE97

/Users/<your_username>/Library/Containers/com.apple.Notes/Data/Library/Saved Application State/com.apple.Notes.savedState/window_2.data

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Answer 3

wagnerdp Author

Level 1

5 points

May 27, 2023 07:05 PM in response to James Brickley

Thanks for the hint. Unfortunately, the same problem occurred with the new user. Even after updating to macOS 13.4.

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Notes app crashes whenever I turn on iCloud Synching (macOS Ventura running on a M2max 2023 MBP)

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