Volume going down when phone's battery is low, won't respond to change by buttons or contorl centre

I have noticed that whenever my phone's battery is below 10% and I am playing music, the volume is at the level I choose, until I tap the screen to "wake the phone up", after this happens, the volume level goes drastically down, but checking the level in the control center it appears the same as before. Turning the volume up or down in control centre or with the volume buttons does nothing.


After maybe 1 minute the volume slowly raises back to what it was when the screen was asleep, but without showing this in the control centre, unlike what happens when the phones brightness is automatically changed.


This only happens when the phones battery is below 10%, so I thought it might somehow be an alert to notify that the battery is low, but I've found no way to turn this function off.


There was also one other instance of this happening, I had turned up the volume to high to combat the sudden low volume, and after 1 minute the volume raised back to what it was before, but this time it was stuck that way. I set the volume to completely muted and it was still blaring on high. This instance made me think it was a bug or error and not a function.


I'm just looking for a way to stop this from happening.


Phone information: iPhone 12 pro, iOS 16.4

iPhone 12 Pro

Posted on May 11, 2023 10:47 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2023 04:49 PM

Hi ABH_Smith,


We'd like to share some suggestions to help you find the best solution for your volume changes. You shared which iOS version you're on, and looks like there has been newer releases. We would recommend starting with making sure to have the latest iOS via Update your iPhone or iPad


  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


If you continue to have issues, it may be best to contact Apple Support due to this unexpected behavior.


Thanks for using Apple Support Communities.

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1 reply
Question marked as Top-ranking reply

May 14, 2023 04:49 PM in response to ABH_Smith

Hi ABH_Smith,


We'd like to share some suggestions to help you find the best solution for your volume changes. You shared which iOS version you're on, and looks like there has been newer releases. We would recommend starting with making sure to have the latest iOS via Update your iPhone or iPad


  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


If you continue to have issues, it may be best to contact Apple Support due to this unexpected behavior.


Thanks for using Apple Support Communities.

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Volume going down when phone's battery is low, won't respond to change by buttons or contorl centre

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