while upgrading my m1 macbook pro to ventura; i am in a loop

install macos ventura in order to continue installing macos ventura, you need to log in as an administrator

MacBook Pro 16″, macOS 12.1

Posted on May 11, 2023 10:33 AM

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macOS 12.5 (Monterey) Update not accepting admin user's password As we have been updating our Macs to the latest version of Monterey (macOS 12.5), we've run into a few Macs (all of them M1 MacBook Pros) where when the update is run, and the user is prompted to authenticate with their credentials that the update will not accept their password (preventing the update from being installed). We can confirm that they're keying in their proper password, and that their account is an administrator for the machine. We've even had them run other software installation programs and had those install without any issues. Our workaround is to log on with a different administrator account to install the macOS 12.5 update, but it's not an ideal solution for us, especially when many of our users are still working from home part or full time.
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1 reply

May 24, 2023 5:08 PM in response to sharrajesh123

sharrajesh123 wrote:

https://discussions.apple.com/content/attachment/9aa23f36-e2c3-4744-93db-752b87b36aad

https://discussions.apple.com/content/attachment/0fb444d2-cbda-42ba-8d44-60f93501a2bd

install macos ventura in order to continue installing macos ventura, you need to log in as an administrator

It begs the question, are you admin...(?)

Try running the installer logged into a Safeboot How to use safe mode on your Mac - Apple Support

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while upgrading my m1 macbook pro to ventura; i am in a loop

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