AirPods Pro Gen 2 silent on incoming calls iPhone XS Max
Ever since I bought AirPods Pro Gen 2 in Sept/Oct 2022, I have had huge problems receiving calls to my iPhone XS Max.
The problem is that on accepting the call, I can hear nothing through my AirPods Pro 2. Nor can the other party hear me speaking. The AirPods Pro 2 usually disconnect (either manually by me or automatically by the phone) and then reconnect again, and then the sound starts to come through. This all takes about 40 seconds.
I have done all the usual tricks, resetting, repairing, toggling automatic ear detection, etc. to no avail.
I have tested my AirPods Pro 2 with other iPhones, including 13, 13 mini, and 14 Pro, and they work perfectly. It just doesn't work with my phone.
I have done all the software updates to my iPhone XS Max. The problem still persists.
So this seems to be a compatibility problem between the iPhone XS/XS Max and the AirPods Pro 2. Does anyone know what the problem is? When will Apple fix this?
Here is a compilation of threads, just on here, I have found where people have had the exact same problem as me :(
Problem with airpods pro 2 and iphone xsm… - Apple Community
Problem with iPhone XS Max and airpods pr… - Apple Community
Issues with Airpods pro 2 and iPhone XS M… - Apple Community
Airpods Pro 2gen. VS Iphone XS(max) - … - Apple Community
Problem with iPhone XS Max and airpods pr… - Apple Community
Airpods Pro 2. Gen - Apple Community
Airpods Pro 2nd gen AND iPhone XS Max com… - Apple Community
AirPods pro 2 connection issue with iPhon… - Apple Community
Airpods 2 generation bugs with Iphone xs … - Apple Community
AirPods Pro 2 disconnect when answering a… - Apple Community
iPhone XS and AirPods Pro 2nd generation - Apple Community
Airpods Pro 2 Connectivity Issues During … - Apple Community
AirPods Pro (2nd generation)