ipad pencil

When highlighting on JW library with the newest update, the page moves along with highlighting. It happened with the newest update as I tested it on my daughters iPad before updating hers. After the update…same issue. Any solutions?

iPad mini (6th generation)

Posted on Apr 29, 2023 04:09 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2023 06:52 PM

Pencilproblems2 Said:

"ipad pencil: When highlighting on JW library with the newest update, the page moves along with highlighting. It happened with the newest update as I tested it on my daughters iPad before updating hers. After the update…same issue. Any solutions?"

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Provide Apple Feedback:

Inform Apple of this. Apple may not get back you, but the more feedback they receive on this, the more they will know what is going on, and what fixes to consider in updates to come.

  1. Go Here: Feedback - iPad - Apple
  2. Select: "Bug Report" for "Feedback Type"
  3. Comment: that this all occurred after installing updates, and how you have troubleshot it thus far. Include the URL of this thread.
  4. Proceed form there as necessary

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11 replies
Question marked as Top-ranking reply

Apr 29, 2023 06:52 PM in response to Pencilproblems2

Pencilproblems2 Said:

"ipad pencil: When highlighting on JW library with the newest update, the page moves along with highlighting. It happened with the newest update as I tested it on my daughters iPad before updating hers. After the update…same issue. Any solutions?"

-------


Provide Apple Feedback:

Inform Apple of this. Apple may not get back you, but the more feedback they receive on this, the more they will know what is going on, and what fixes to consider in updates to come.

  1. Go Here: Feedback - iPad - Apple
  2. Select: "Bug Report" for "Feedback Type"
  3. Comment: that this all occurred after installing updates, and how you have troubleshot it thus far. Include the URL of this thread.
  4. Proceed form there as necessary

Apr 29, 2023 06:53 PM in response to Pencilproblems2

Pencilproblems2 Said:

"ipad pencil: When highlighting on JW library with the newest update, the page moves along with highlighting. It happened with the newest update as I tested it on my daughters iPad before updating hers. After the update…same issue. Any solutions?"

-------


For reference...

Troubleshooting Apple Pencils:


Use these Links:

Syncing is off, or perhaps it is no longer being seen as a trusted device. So, refer to the following...


Verify the compatibility of your iPad and Apple Pencil


View: If your Apple Pencil won't pair with your iPad


Make Sure: that Bluetooth is enabled


Be Certain: there is power to your Apple Pencil


Successfully Pair: and charge your 2nd Generation Apple Pencil

Apr 29, 2023 04:36 PM in response to Pencilproblems2

It sounds to be a bug in the new Apple update but, have your done a hard restart on the devices after the update? Judging by the device information you included for your iPad, press and quickly release the volume up button press and quickly release the volume down button press and hold the power button until the Apple logo appears then try.

If your iPad won't turn on or is frozen - Apple Support


Jun 25, 2023 04:08 PM in response to Pencilproblems2



After ANY iOS/iPadOS upgrade/update, you should ALWAYS perform a simple hard reset/forced restart of your Apple mobile device.


For iPad models with a Home button, do a simple hard reset/forced restart of your iPad by holding down both the Home and sleep/wake/power button simultaneously until your iPad goes to black and restarts with Apple logo, then release the buttons.


OR


For much newer design iPad models, without a Home button, try the new simple hard reset/forced restart procedure for the new 2018-2022 iPad Pros, 2020/21 iPad Air 4 and 5, the 2021 iPad Mini 6 and the new 2022, 10th gen base models,


1. Press and release the volume button closest to the top Power button


2. Then immediately ( and quickly ) press and release the volume button farthest from the top Power button.


3. Then, press and hold the top single sleep/wake/power button You will see the Slide to Power off button, but keep on holding down the power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018-2022 iPad will boot up completely to the iPad’s Lock screen.


Tap, read and follow this Apple support link below.


Force restart iPad - Apple Support



Best of Luck to You!



Jun 2, 2023 06:04 PM in response to Pencilproblems2

I too have the same issue when highlighting, it holds the content and drags the entire screen over. It is quite frustrating. At times I just forgo using the pencil and highlight with my finger. It still does it I feel it’s more controlable. In other apps that have a PDF with the mark up the pencil will drag the screen in the same way. But when you turn on mark up it does not drag the screen.

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