I see many have the same issue and there is no solution. They work fine on WiFi. The radio button setting to have these apps use cellular data is turned on for all these apps. Examples include Spotify, Apple Music and some streaming apps. On the other hand other apps work well. Connecting to a WiFi from someone sharing their hotspot and the app works. It is
iPhone 13 Pro Max
Are you using VPN? Many apps, streaming apps in particular, will not work if VPN is enabled.
I am using Lockdown, and thought that might be the reason. However it turned out not to matter. It is the low power setting.
Low power mode was the reason!
Hi EastCoastGeek,
Thanks for reaching out to the community. Are you updated to the latest iOS on your iPhone? Does your carrier provide cellular service for streaming apps? Be sure to follow the steps and article below for using cellular data for apps.
> Cellular, then turn Cellular Data on or off for any app (such as Maps) or service (such as Wi-Fi Assist) that can use cellular data".View or change cellular data settings on iPhone - Apple Support
Keep us updated.
Hey EastCoastGeek,
Thanks for those details. It’s unclear what might be causing this behavior for you at this point, but also make sure you’re not using Low Power Mode, as this disables many features on your iPhone.
If all else fails, and everything is set up properly, if only specific apps are impacted, you might want to try reinstalling them from the App Store.
If that doesn’t solve the issue, please contact Apple for further support: Get Support
Take care!
Latest iOS 16.4.1
The apps I mention have cellular data turned on, Wi-Fi Assist also has cellular data.
My carrier is T-Mobile, and the plan is Magenta Max Unlimited. Allows streaming
The problem persists.
I suspect this is some pesky setting; I find many unresolved threads like this over the past couple of years on these forums and others.
Hello EastCoastGeek,
Welcome back to Apple Support Communities!
We're glad to hear we could help isolate and resolve the issue.
Cheers!
Did you find a solution to this problem?
2hotchilis wrote:
Did you find a solution to this problem?
If you read the thread the Author did indeed find the solution.
Many Apps do not Work on Cellular Data on IPhone
