Can’t scroll using Apple TV iPhone remote.

My Apple TV iPhone remote was working until a few days ago but now it doesn’t scroll down to other apps.

Posted on Apr 13, 2023 01:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2024 02:48 PM

That’s not what he asked. He wrote “Apple TV iPhone remote“. Meaning the remote on his iPhone.

5 replies

Apr 17, 2023 03:27 PM in response to gary from randolph

Greetings gary from randolph,


If your Apple TV Remote is not working as expected, these are the best steps to take.


"Try these steps first

  1. Stay within 20 feet (about 6 meters) of your Apple TV and move anything that blocks the path between your remote and the front of your Apple TV, television, receiver, and sound bar.
  2. Charge your remote for 30 minutes using a USB-C to USB or Lightning to USB cable and a USB wall charger.
  3. Unplug your Apple TV from the wall power outlet. Wait at least six seconds, then plug it back in.

If the volume buttons on your Apple TV remote stop working, learn what to do." If your Siri Remote or Apple TV Remote isn't working


Be sure to visit the link for additional steps. Should the issue continue, contact Apple directly: Get Support


We hope this helps!


Sincerely.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t scroll using Apple TV iPhone remote.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.