Unsend email problem-glitch

Question

Unsend email problem-glitch

Hi all,

I’m not sure if I’m posting in the right place, but I found a glitch with the new “unsend” iOS mail feature.

If you have it enabled (i.e.- a 10 second delay), hit “send”, and then close the mail app in less than those 10 sec., the email “vanishes without a trace”. It does not end up in either drafts or trash - just “gone”, not showing in the Sent mail folder either.

I thought I was losing my mind after losing 3 lengthy emails - then I tried a test twice sending to another email address and no trace.

I don’t know how many people this affects, but Apple should fix this. BTW, I use gmail but access it through the Apple mail app.

I turned the delay feature to “off” until I train myself to have more patience and wait (LOL).

Hope this helps someone else.

Posted on Mar 29, 2023 03:00 PM

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Answer 1

Top-ranking reply

821smith

Level 1

16 points

Mar 13, 2024 06:40 AM in response to sberman

I'm using Apple Mail on an iMac with 14.2.1 Sonoma. If I use the "Undo send" feature on the same email message twice it disappears.

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Answer 2

Mar 29, 2023 04:51 PM in response to sberman

Yes, I agree - we’re getting different results. iPhone 8, iOS 16.3. When I swipe to close in under 10 sec, it’s gone. After I changed the setting to “off”, the does email get sent.

Interesting/curious.

Thank you for your reply and clarification.

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Answer 3

sberman

Level 10

271,474 points

Mar 29, 2023 03:16 PM in response to martinfromhamden

What exactly does this mean?

martinfromhamden wrote:

If you … hit “send”, and then close the mail app in less than those 10 sec.

I tried this several times using my gmail account and had no issue. If by “close” you really mean use this technique, then it’s not surprising this occurs.

Close an app on your iPhone or iPod touch - Apple Support

My test simply “closed” Mail by swiping up from the bottom of the Home Screen.

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Answer 4

sberman

Level 10

271,474 points

Mar 29, 2023 05:36 PM in response to martinfromhamden

martinfromhamden wrote:

iPhone 8, iOS 16.3.

Remember the Send Delay feature was just introduced with iOS 16. It’s gone through improvements since then.

iOS 16.3 was superseded in mid-February. It was superseded yet agin on Monday. It’s time to update your iPhone.

Update your iPhone or iPad - Apple Support

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Answer 5

Mar 29, 2023 03:52 PM in response to sberman

Sorry if I wasn’t clear. If I “send” an email and then close the app too quickly, the email vanishes.

I turned the delay feature to “off”, then did the experiment again (swiping up to close the mail app) and this time the mail still went through.

With the delay option “on”, the email can disappear if the app is closed too quickly.

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Answer 6

sberman

Level 10

271,474 points

Mar 29, 2023 04:13 PM in response to martinfromhamden

OK. I think you’re saying you and I have performed the same steps with different results.

I composed and sent an email from a gmail account using Apple’s Mail app on my iPhone. I then quickly swiped up from the bottom of the Home Screen much less than 10 seconds (my Undo Send Delay time) after sending the message. Perhaps 30 seconds later, I confirmed the message was successfully sent.

I am using iOS 16.4 on an iPhone 14 Pro.

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Answer 7

Mar 29, 2023 06:31 PM in response to sberman

Got it. Yes, I saw both the 16.3.1 and the 16.4 updates but were leary of them from some issues I saw reported. I read the review from Forbes.com written by Gordon Kelly and tend to wait for his final advice given a week after the updates come out.

I was going to go for the 16.4 update until I saw from OSX Daily that 16.5 was just put into beta.

My issue may very well be due to being on 16.3 or that my “older” phone has some issues with that new feature.

Either way you are right in that I should update to 16.4 for the security patches if nothing else.

Thanks again.

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Answer 8

Dmw2500

Level 1

8 points

Apr 30, 2023 08:47 PM in response to sberman

I am on an iPhone 13 with ios 16.4.1 and just observed the same behavior. My test was sending from a Yahoo email account to a Gmail account. If I write an email, click send, then swipe up to close the mail app before the 10 seconds, the email is not sent or saved and vanishes.

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