HOW DO I UNINSTALL THE REMOTE GOOGLE MDM, “iOS Account Manager,” from my iPhone 13 Pro Max

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HOW DO I UNINSTALL THE REMOTE GOOGLE MDM, “iOS Account Manager,” from my iPhone 13 Pro Max

MY ORIGINAL APPLE ID WAS HACKED THROUGH AN OLD IPHONE I NEVER LOGGED OUT OF.

SUBSEQUENTLY, THE HACKER INSTALLED SPYWARE ON ALL OF MY ACCOUNTS AND THEN CHANGED ALL OF MY PASSWORDS.

WHENEVER I LOOK IN SETTINGS UNDER, “MY DEVICES, IT SHOWS “THIS DEVICE,” WITH A DROP-DOWN ARROW AND WHEN I CLICK ON IT, IT SHOWS THREE (3), “SESSIONS,” CURRENTLY RUNNING ON MY DEVICE.

ONE OF THEM IS A SPYWARE APP/SERVICE OR EXTENSION CALLED, “iOS Account Manager.”

HOW DO I RID MY ACCOUNTS OF ALL MOBILE DEVICE MANAGEMENT APPS, BROWSERS, AND/OR EXTENSIONS?

Posted on Mar 27, 2023 03:42 PM

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Answer 1

KMB_12

Community Specialist

Mar 29, 2023 02:09 PM in response to jennyfer8

Hello jennyfer8,

We see that you're having an issue with your Apple ID account. If you believe that the account has been compromised, you'll want to look at the following page that has the steps on what to do if your account has been compromised.

If you think your Apple ID has been compromised - Apple Support

If you have additional questions or concerns after taking a look at this, you'll want to reach out to Apple Support.

Get Support

Thanks for using Apple Support Communities.

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Answer 2

Mar 29, 2023 02:21 PM in response to jennyfer8

jennyfer8 wrote:

ONE OF THEM IS A SPYWARE APP/SERVICE OR EXTENSION CALLED, “iOS Account Manager.”

HOW DO I RID MY ACCOUNTS OF ALL MOBILE DEVICE MANAGEMENT APPS, BROWSERS, AND/OR EXTENSIONS?

That's not spyware. It's a Google service. Sign out of all Google services and remove all Google apps from your devices.

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HOW DO I UNINSTALL THE REMOTE GOOGLE MDM, “iOS Account Manager,” from my iPhone 13 Pro Max

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