I can not rearrange apps inside folders

I can’t remember when this issue started. It has persisted across many updates including major ones.

It is pretty much what it says in the title. I can not rearrange apps inside my folders. I can add new folders. I can add new apps. I can even add new apps anywhere I want to put them in the folder. But once I lift my finger It will be stuck there. I also can not move apps between folder pages. But I can add and remove apps from folders as long as I drop it on the Home Screen first. I can not move apps between folders either.

iPhone 12 Pro Max

Posted on Mar 18, 2023 09:58 AM

Reply
1 reply

Mar 20, 2023 04:31 PM in response to RedSuzaku

Hello RedSuzaku,


To help us get a better understanding of the issue, we’d like to ask a few questions.


1. Does this happen with all folders, or only certain ones?

2. Do you receive any kind of error message when trying to move apps in a folder? If so, what does the error say?


The above details will help us plan how to proceed.


Please also review the information in the following link, which outlines the options and process to organize your apps in folders, and may help: Organize your apps in folders on iPhone



Organize your apps in folders on iPhone

You can organize your apps into folders to make them easier to find on your Home Screen pages.

Create folders

1. Touch and hold the Home Screen background until the apps begin to jiggle.
2. To create a folder, drag an app onto another app.
3. Drag other apps into the folder.
4. You can have multiple pages of apps in the folder.
5. To rename the folder, touch and hold it, tap Rename, then enter a new name.
6. If the apps begin to jiggle, tap the Home Screen background and try again.
7. When you’re finished, tap Done, then tap the Home Screen background twice.

To delete a folder, tap the folder to open it, then drag all the apps out of it. The folder is automatically deleted.

Note: Organizing your apps on the Home Screen doesn’t affect the organization of apps in the App Library.

Move an app from a folder to the Home Screen

You can move an app from a folder to the Home Screen to make it easier to locate and open.

1. Go to the Home Screen page with the folder that contains the app, then tap the folder to open it.
2. Touch and hold the app until the apps begin to jiggle.
3. Drag the app from the folder to the Home Screen.


Thanks!

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I can not rearrange apps inside folders

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