I’m billed for Apple TV $5.44 a month and I can’t use it. They show Apple TV + $6.99. I tried to cancel my du subscription to Apple TV but there is no amount that I’m paying that shows up. I wanted to upgrade to + but not until the m$5.45 is to be cancelled which I can’t do . Help
iPhone 12 Pro Max, iOS 16
The only Apple TV subscription is Apple TV+. Apple TV (without the plus) is free but you can rent or buy shows or subscribe to other non-Apple services that you can watch on Apple TV and have billed through Apple
To find what the $5.45 charge is: Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support
The only Apple TV subscription is Apple TV+. Apple TV (without the plus) is free but you can rent or buy shows or subscribe to other non-Apple services that you can watch on Apple TV and have billed through Apple
To find what the $5.45 charge is: Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support
LovelyLinda—1 wrote:
I’m billed for Apple TV $5.44 a month and I can’t use it.
How do you know its for Apple TV? Where are you seeing this charge exactly?
If it appears as "Apple TV" on your payment method's statement, then it may be a fraudulent charge, as Apple does not identify the individual charges by name, only as "apple.com/bill".
Do you have other active subscriptions?
Help with a subscription
