Couldn’t restore chat history

Hello shaban6717,

If you are having trouble restoring data from WhatsApp, let's follow the guidance from the app developer which can help resolve this:

1. "Verify that an iCloud backup exists in WhatsApp > Settings > Chats > Chat Backup.
2. If you can see when the last backup was performed, delete and reinstall WhatsApp.
3. After verifying your phone number, follow the prompts to restore your chat history.

Note:

• You must be signed in with the Apple ID you use to access iCloud and iCloud Drive must be turned on.
• There must be enough free space on both your iCloud and iPhone. You need to have at least 2.05 times the space available in your iCloud account and on your phone than the actual size of your backup.
• The phone number used for backing up and restoring must be the same. You can't restore the chat history from another WhatsApp account.
• Because backups are tied to individual phone numbers, it is possible to have backups for multiple WhatsApp accounts stored in the same iCloud account.

"

How to restore your chat history

If the problem persists, we'd recommend reaching out to the app developer next: How to contact an app developer - Apple Support

Cheers.