You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a AppleTV 4K 1st generation. I am trying to us fitness+. But I get a message that my WatchOS is incompatible. I’ve checked everything and all software is updated. I tried the watch on Fitness+ on a new Apple TV 4K Wi‑Fi with 64GB storage and it worked fine.
can you suggest a fix?
Apple TV 4K (1st generation)
You forgot to mention your model Apple Watch and its version WatchOS.
Identify your Apple Watch - Apple Support
Get information about your Apple Watch - Apple Support
Devices you can use with Apple Fitness+ - Apple Support
Set up Apple Fitness+ on Apple TV - Apple Support
↳ To start a workout on Apple TV, your Apple Watch must be updated to watchOS 7.2 or later, be unlocked, and have Bluetooth turned on.
Additionally, the Apple TV system software version must be tvOS 14.3 or later.
You forgot to mention your model Apple Watch and its version WatchOS.
Identify your Apple Watch - Apple Support
Get information about your Apple Watch - Apple Support
Devices you can use with Apple Fitness+ - Apple Support
Set up Apple Fitness+ on Apple TV - Apple Support
↳ To start a workout on Apple TV, your Apple Watch must be updated to watchOS 7.2 or later, be unlocked, and have Bluetooth turned on.
Additionally, the Apple TV system software version must be tvOS 14.3 or later.
At this time, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Apple watch Model MKNE3LL/A
watchOS 9.3.1
AppleTV Model A1842
TVOS 14.3
Fitness+ does not work on this AppleTV but it does work on Apple TV 4K Wi‑Fi with 64GB storage
AppleTV says watchOS not compatible
