Can't call some people from imessage

Hi,

When in Imessage, I will sometimes want to call the contact so I click on their profile pick at the top of the page. When I do this, their info shows up but for some reason, "call," "video," and "email" are all greyed out so I cannot call them. If I go to the phone Icon everything works for their contact. Any suggestions? My phone is the Iphone 13 and is up to date.

iPhone 13, iOS 16

Posted on Mar 5, 2023 4:19 PM

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Can't call some people from imessage

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