homepod chime not working

just got the new homepod, i have unifi camera's through scrypted all working perfectly. everything is up to date

my phones and laptops get the correct home notification - "someone rang the doorbell". yet there is no chime on the homepod, even though the settings are correct, ive tried rebooting to no success

appletv is the hub with the homepod in connected standby so this should work right?

Posted on Feb 15, 2023 05:20 PM

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Feb 17, 2023 09:14 AM in response to mcmike313

Greetings mcmike313, 


The first thing we’re going to recommend is making sure all Apple devices and Home hubs are up to date. You’ll find four articles below to cover the steps on how to update the Apple devices you mentioned; iPhone, Apple TV, HomePod, Mac

Update your iPhone or iPad

Update your Apple TV

Update HomePod 

Update macOS on Mac


Then, please make sure all firmware updates have been applied to your doorbell(s). For this, you may need to connect with the manufacturer to get information on the how. 


If you have HomePods that are part of a stereo pair, ungroup and regroup them, then test. Set up a HomePod stereo pair


Unlink a stereo pair
1. In the Home app on your iOS or iPadOS device, tap the paired speakers.
2. Scroll down, then tap the gear icon.
3. Tap Ungroup Accessories.

Create a stereo pair
You can create a stereo pair with two HomePod mini, two HomePod (1st generation), or two HomePod (2nd generation) speakers.
To create a stereo pair, both HomePod speakers need to be assigned to the same room.
1. In the Home app on your iOS or iPadOS device, tap a HomePod.
2. Scroll down, then tap the gear icon.
3. Tap Create Stereo Pair and follow the onscreen instructions.


Thanks. 

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homepod chime not working

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