You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Whenever I play a video in Apple Music, it pops up a blank black screen. Audio works fine, but the video never displays.
Mac OS 13.2.1
MacBook Pro M1 2020
I signed out and back into Apple Music to no avail.
MacBook Pro 13″
Ok, I seem to have figured it out. It's some sort of DRM in Apple Music. If I shut down DisplayLink Manager (I use DisplayLink for my second monitor) the video plays fine.
Strangely, it won't play with DisplayLink Manager running, even on the built-in display of the laptop.
Ok, I seem to have figured it out. It's some sort of DRM in Apple Music. If I shut down DisplayLink Manager (I use DisplayLink for my second monitor) the video plays fine.
Strangely, it won't play with DisplayLink Manager running, even on the built-in display of the laptop.
Videos on Apple Music on Mac are blank, audio comes through fine.
