videos not playing in apple music only sound
When I try to view a music video in apple music on my Macbook Pro (Ventura 13.2.1), I only get sound. No Video. I can view videos fine in Youtube.
MacBook Pro 16″, macOS 13.2
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User profile for user:
DerekM87
User level:
Community Specialist
Hi rspencer629,
To clarify, is this for any music video in the Music app? Also, are you an Apple Music subscriber and these are videos from that subscription? Or are they videos you've either purchased or imported yourself?
Additionally, while the audio plays does it pull up what should be a video but is only a black screen? Let us know some additional details and we'll follow up from there.
Cheers!