Apple Mail not showing unread emails in bold

Hello,

New Apple/Mac user, and I've noticed somthing odd in Apple Mail: it isn't showing unread emails in bold, even though I have this setting in "Settings" checkmarked: "Display unread messages with bold font".


I've also made sure I am using a font that supports bold - Helvetica Neue in this case.


I've already restarted Mail, and restarted my MacBook, but no change. The only place I can see bold font being supported is when I select View > Use Column Layout. However, that layout doesn't work for me, and showing unread bold should work in any view.


Anyone else having this issue?

MacBook Air, macOS 13.2

Posted on Feb 10, 2023 05:54 AM

Reply
6 replies

Feb 12, 2023 02:14 PM in response to delerium

Hey there and welcome to Apple Support Communities delerium,


We can certainly understand your concern and can help provide some insight.


We recommend creating a new User account and trying safe mode to see if the issue remains. Check out these links on how to perform there task.


  1. Add a user or group on Mac - Apple Support
  2. How to use safe mode on your Mac - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


You can also try opening the Mail app in "Safe " state by quitting the app and holding Shift key when clicking the icon.


Let us know the results and we will go from there.


Kindest regards!



Feb 20, 2023 01:24 PM in response to delerium

The user can help the Software Engineers @ Apple and probably help themselves in the bargain.


Exercise your choice to communicate with Apple on this perceived oversight in their design of the Operating system.


Be proactive and constructive plus put more energy into some that can make a different rather that would is appearing above.


Then have a few suggestions ;


1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues . 


2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue 

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Apple Mail not showing unread emails in bold

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