iPhone 14 IOS 16.3 sound cutting out

After I upgraded to IOS 16.2 my blutooth audio keeps cutting out. It is happening to all of the apps (music, videos, audiobooks, etc) and with all my listening devices (AirPod Pro, Max, and Bose Earbuds). I have shut down, forgot devices, reloaded apps, everything I can think of. None of it fixes the problem. Getting super frustrated. Anyone found a solution?

iPhone 14 Pro

Posted on Feb 4, 2023 11:27 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2023 04:24 AM

Pre-repair procedure.

First thing I advise is to try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better you could Backup, restore to factory, then restore from the backup:-

If necessary set up without restoring backup and test at that point, erase again, then restore from the backup:-

(If the phone needs attention you will have to do this anyway)

See here for the resources you need. Allow a couple of hours:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Otherwise arrange a repair for hardware failure

Click here > iPhone Repair & Service - Apple Support

Or

Click here > Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support



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1 reply
Question marked as Top-ranking reply

Feb 5, 2023 04:24 AM in response to keyray

Pre-repair procedure.

First thing I advise is to try a Forced restart

Force restart iPhone – Apple Support (UK)

If no better you could Backup, restore to factory, then restore from the backup:-

If necessary set up without restoring backup and test at that point, erase again, then restore from the backup:-

(If the phone needs attention you will have to do this anyway)

See here for the resources you need. Allow a couple of hours:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Otherwise arrange a repair for hardware failure

Click here > iPhone Repair & Service - Apple Support

Or

Click here > Contact - Official Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage"

See also: Get your iPhone, iPad, or iPod touch ready for service - Apple Support



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iPhone 14 IOS 16.3 sound cutting out

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