Can't see purchases.

I’m phasing out an old iMac (2011 using OS Sierra 10.12.6) and need help bridging the gap while I make the move towards my purchasing my new Mac.

I’m using iTunes (12.8.2.3) and need to figure out why I can not see purchases but my account balance has suddenly decreased.

I tried signing out and in with what I thought was the correct account but that didn’t seem to work.

Any help would be terrific! Thanks in advance!

iMac 27″, macOS 10.12

Posted on Feb 3, 2023 3:36 AM

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2 replies

turingtest2

Level 10

278,119 points

Feb 3, 2023 1:07 PM in response to PMS1797

The https://reportaproblem.apple.com/ site should show your recent purchases. See If you want to cancel a subscription from Apple - Apple Support to review your subscriptions.

tt2

6965

Level 1

8 points

Feb 5, 2023 11:23 AM in response to PMS1797

I think there was a purchase that I didn’t give permission there was a kid on my phone that might have did it

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Can't see purchases.

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