Problem with one podcast in iTunes

One of my podcasts will not download episodes, though it shows me the titles of the episodes. iTunes says it's due to "an unknown error (8004)."

Posted on Feb 1, 2023 02:40 PM

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Feb 4, 2023 10:44 AM in response to MntlWard

Hello MntlWard,


Thanks for posting in the Apple Support Communities. We're happy to look into this with you. To make sure we've got it right, you are only receiving this error for a specific podcast, and it doesn't happen with other podcasts you attempt to download, right?


To start, going through the basics is best. Are you running the most up to date version of Windows on your PC? If not or you aren't sure, check for updates. It's also a good idea to make sure that you're running the most up to date version of iTunes as well.


Update iTunes on PC - Apple Support


Check for iTunes updates from the iTunes Download page

If you install iTunes from the iTunes Download page, you can manually check for updates to iTunes, or set iTunes to check for new versions automatically every week. 
In the iTunes app  on your PC, do one of the following:

- Manually check for new versions of iTunes: Choose Help > Check for Updates.

- Have iTunes automatically check for new versions every week: Choose Edit > Preferences, click Advanced, then make sure the “Check for new software updates automatically” is selected.

When automatic updating is turned on, iTunes checks for new updates weekly. It checks only after you have quit and restarted iTunes at least once during a seven-day period.


On the off chance this is related to network, have you tried the download when connected to a different Wi-Fi network? If not, could you give that a try? Otherwise, you might try refreshing your network buy restarting your router. If you're not sure how to do that, contact your internet provider for help.


Best regards.

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Problem with one podcast in iTunes

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