AirPods stuck in pairing mode.

AirPods will not connect and have been loosing connection more regularly since December. I actually was going to send them back under warranty and suddenly they link up and worked fine for a few weeks. Now it’s stuck in pairing mode and they won’t repair with any device. Tried everything on the Apple website to no avail. Even drained the battery to try to reset it. Nothing is working.

Posted on Feb 1, 2023 11:10 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2023 03:54 PM

Hey Rayzncain,


We'd recommend reviewing this article as it provides steps to help resolve AirPod connection issues: If your AirPods won't connect - Apple Support


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
  6. AirPods charging cases
  7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
  8. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
  9. Test your AirPods. If you still can't connect, reset your AirPods."


If that's not helping we'd recommend contacting Apple Support for further assistance here: Apple Support


Thanks!

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1 reply
Question marked as Top-ranking reply

Feb 3, 2023 03:54 PM in response to Rayzncain

Hey Rayzncain,


We'd recommend reviewing this article as it provides steps to help resolve AirPod connection issues: If your AirPods won't connect - Apple Support


"If you can't connect to your iPhone, iPad, or iPod touch

  1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
  2. Put both AirPods in the charging case and make sure that both AirPods are charging.
  3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
  4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
  5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
  6. AirPods charging cases
  7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
  8. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
  9. Test your AirPods. If you still can't connect, reset your AirPods."


If that's not helping we'd recommend contacting Apple Support for further assistance here: Apple Support


Thanks!

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AirPods stuck in pairing mode.

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