Apple TV 4K 3rd Gen / Remote Bluetooth Issue still exist @tvOS 16.3

Bought a Apple TV 4K 2 Month ago.

Had Remote Issues - Apple replaced the Remote and the TV. I thought it’s just a problem that I have. Maybe a faulty Apple TV.


I went through all the troubleshooting scenarios. No long-time solution. I have to restart the Apple TV 2-3 Times a week.


It still lose connection all the time @tvOS 16.2. Then I updated to 16.3 - I hoped that the Software is the problem.


@Apple -tvOS 16.3 does not solve the Problem :(


Are there any plans on fixing that bug?





Posted on Jan 26, 2023 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2023 01:53 PM

"Are there any plans on fixing that bug?"


Not likely since Apple has not acknowledged a known problem.


So do you think every owner of the Apple TV 4K 2 has this bug? I don’t. Could it possibly be electrical interference in the area of your setup that is causing the issue? Some other piece of equipment that is putting out errant radio frequencies at times?

6 replies
Question marked as Top-ranking reply

Jan 26, 2023 01:53 PM in response to Georg_heinz

"Are there any plans on fixing that bug?"


Not likely since Apple has not acknowledged a known problem.


So do you think every owner of the Apple TV 4K 2 has this bug? I don’t. Could it possibly be electrical interference in the area of your setup that is causing the issue? Some other piece of equipment that is putting out errant radio frequencies at times?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4K 3rd Gen / Remote Bluetooth Issue still exist @tvOS 16.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.