Apple TV remote keeps losing connectivity

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Level 1

13 points

Apple TV remote keeps losing connectivity

Apple TV remote keeps losing connectivity - 3rd time I need to reset or reconnect the remote. tvOS is up-to-date, remote is charged. Any clue what I can do, or is the remote or the apple tv defect? Thanks.

Model A2843

tvOS 16.2 - 20K362

remote Firmware 0x0021

Posted on Feb 4, 2023 6:34 PM

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Answer 1

Urquhart1244

Level 10

145,962 points

Feb 5, 2023 12:14 PM in response to Bos5Roy

tvOS is up-to-date …

tvOS 16.2 - 20K362

It is likely unrelated, but a newer update is available since about 12 days.

As the related article says: “if you still need help [after trying the steps], then contact Apple Support”.

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Apple TV remote keeps losing connectivity

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