I cannot figure out how to upgrade my Amazon Unlimited Music account to the Family plan. Amazon support says I bought my plan from Apple and must upgrade from there, but there is not an option to upgrade without canceling. I don't want to lose my playlists.
iPhone 5s, iOS 9
Hello MMKear,
These steps from How to switch to a different subscription plan - Apple Support should show you the subscription options available:
Switch your subscription plan on your iPhone or iPad
1. Open the Settings app.
2. Tap your name, then tap Subscriptions.
3. Tap the name of the subscription that you want to change.
4. Tap See All Plans, then follow the onscreen instructions to complete your purchase.
5. If you chose a subscription that you can share with family, turn on Share with Family. (Don't see Share with Family? Set up Family Sharing or join a family, then return to your list of subscriptions and turn on Share with Family.) If you don't want to share the subscription with your family, turn off Share with Family.
If you do not see the plan option that you are looking for, we would suggest reaching out to Apple Support using this link: Get Support
Have a good day.
Upgrade to Amazon Music Family Plan through Apple
