When I decline or do not answer a call it forwards to another phone, WHY?

Question

ScottFam2006 Author

Level 1

4 points

When I decline or do not answer a call it forwards to another phone, WHY?

When my son get a call, on his Iphone 11, and he does not answer or he declines the call. It goes to my phone, a Iphone 13, right away. My phone does not have call forwarding and neither does his. How can I get this fixed. It is not on my carrier either. I have called them and I do not have call forwarding set up on our Verizion Account. Please help.

iPhone 11 Pro

Posted on Jan 8, 2023 03:56 PM

Reply

Answer 1

Neil22R

Community Specialist

Jan 10, 2023 04:49 PM in response to ScottFam2006

Hello ScottFam2006,

Great trouble shooting. Let's also check to make sure Continuity settings are not turned on:

"Set up iPhone Cellular Calls

Make sure that your Mac, iPhone, and iPad meet the Continuity system requirements.

Your devices must also be near each other and set up as follows:

Each device is signed in with the same Apple ID.
Each device is signed in to FaceTime with the same Apple ID.
Each device has Wi-Fi turned on.
Each device is connected to the same network using Wi-Fi or Ethernet.
On your iPhone, go to Settings > Phone > Calls on Other Devices, then turn on Allow Calls on Other Devices.
On your iPad, go to Settings > FaceTime > Calls from iPhone, then turn on Calls from iPhone.

"

Make and receive phone calls on Mac or iPad

If the issue persists, Contact Apple for support and service

Cheers.

Reply

When I decline or do not answer a call it forwards to another phone, WHY?

Similar questions