Flexgate on 15 inch Macbook Pro

I haven't used my 15 inch Macbook Pro for over 2 years now because Apple failed me. The screen started to have a stage light issue which then progressed to a completely blacked out screen when the screen is raised over 45 degrees (which is... always). The issue was covered for the 13 inch models but for some reason not for the 15 inch models. It's inappropriate that I never got this computer fixed by Apple as this is a problem created BY an innate problem which was present when sold. They informed me I would have to pay for the repair. I am extremely careful and cautious when using my laptops and to this day have never had any issues with tech products except this laptop because of the care I put into them. I am extremely disappointed a repair was not made on my product for free as they have been for the same issue that was present in 13 inch computers. I will never be using any apple products again and my family will be switching everything from phones to laptops in the coming year. Is there really not ONE person who has the power to help in this situation?

MacBook Pro 15″

Posted on Jan 7, 2023 01:46 PM

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Posted on Jan 7, 2023 02:43 PM

AP87 wrote:

I haven't used my 15 inch Macbook Pro for over 2 years now because Apple failed me. The screen started to have a stage light issue which then progressed to a completely blacked out screen when the screen is raised over 45 degrees...

Is there really not ONE person who has the power to help in this situation?


No. There is no service program for the 15"


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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Question marked as Top-ranking reply

Jan 7, 2023 02:43 PM in response to AP87

AP87 wrote:

I haven't used my 15 inch Macbook Pro for over 2 years now because Apple failed me. The screen started to have a stage light issue which then progressed to a completely blacked out screen when the screen is raised over 45 degrees...

Is there really not ONE person who has the power to help in this situation?


No. There is no service program for the 15"


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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Flexgate on 15 inch Macbook Pro

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