iOS IPad keyboard disappearing if I leave email app then return to finish writing

When I switch apps while writing an email and then switch back to the Ios Mail app, the app keyboard disappears. I have to switch apps to copy some text so I can paste the text into the message I'm composing. If I close the Mail app and then reopen it, the keyboard reappears but this is annoying when I'm copying and pasting several chunks of text. I've tried all the recommended solutions except I am unwilling to reset my ipad to the factory condition. Way too much trouble. I have about 8 email accounts, all being fetched into the Mail app and I don't want to have to start all over by having to add them all back to a new copy of ios

MAIL app. This problem occurs on both of my ipads but not on my iphone MAIL app. The bug I mentioned in another post here regarding highlighting large amounts of text that extend over one screenful occurs on my ipads but not on my iphone. I prefer to use my ipads to compose and edit because the keyboard and screen on the iphone are so tiny that I make typos on the iphone. I hope Apple fixes this bug on the ipad Mail app regarding the disappearing onscreen keyboard.



iPad Pro, 16

Posted on Jan 6, 2023 03:57 PM

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5 replies

Jan 8, 2023 07:45 PM in response to Cdavid1234

Hi Cdavid1234,


We'd like to help share some ideas and guidance on the best direction to help with this. With this happening on multiple devices, this sounds more software related and not setting, but we would recommend making sure they are on the latest iPadOS via Update your iPhone or iPad.


  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.


If they are updated or this does not help, we recommend contacting Apple Support so this issue can be further investigated.


Thanks for using Apple Support Communities.


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iOS IPad keyboard disappearing if I leave email app then return to finish writing

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