Cursor jumps up in Mail on iPhone

Having exactly the same problem with an IPhone 13. Type line or two in reply to a message then suddenly Cursor jumps to the beginning of the message. Reset the cursor to the last space begin typing, then several characters in, it jumps back to the beginning…and be so it goes. Every reply, every time for the last six months. Not a hovering related issue. Tried counting the number of characters before it jumps. So annoying I don’t use Outlook on my phone- I just switch to my PC laptop. Seemingly is not an issue on Gmail.

I have exactly the same problem when using Outlook on iPhone 11. No problem on desktop computer though.

I'm only experiencing it on my IPhone text messages but in researching have found a workaround that is sometimes effective. Not sure how it would work on mail. I have issues trying to click inside a message I'm writing to correct or add text. The blog I found said to hold down the space bar and then it would allow me to use the cursor like I use to. Might give it a try. Has been working for me. Just a hassle.

I have had countless issues with my iPhone 13 even after immediate updates. I refuse to factory reset my phone as the last time I did after my backup, I lost everything. Locked out of hundreds of dollars in ITunes. Good stuff. If I don’t get this resolved I’ll go to another manufacturer. My service provider refuses to help, as I feel as if there is another person attempting to use my phone while I am using it. Not to mention an old email from my previous iPhone continues to display rather than the one I have set up for my Apple Store. I would not recommend an iPhone to any of my friends, honestly.

Hi ziggystardog,

For help with the cursor on your iPhone check out the steps below found in the article here:

"If your screen is too sensitive or responds intermittently to touch

1. Restart your iPhone or iPad.
2. Make sure that your screen is clean and free of any debris or water.
3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
4. Remove any cases or screen protectors."

The article below can also help ensure your iOS is fully updated and clean.

Update your iPhone or iPad - Apple Support

Cleaning your iPhone - Apple Support

If the issue remains, reach out to Apple Support directly to further assist. Get Support

Cheers.

I have this issue, too, but only on outlook. It happens even if I am not touching the phone, so it is not a sensitivity issue. A pause of one second and the cursor has returned to the beginning of the conversation.

Me too, and MORE! Glitches in texts, and comments on SM. Can’t move curser without it automatically trying to Select. Then, lights dimming and changing color tone.

Every Update Apple sends out, this 10xs gets WORSE.

It Currently won’t take a charge…OR, I have to turn it completely off to charge - or it takes 12-14 hours to charge (On a Brand new battery🤨) Here’s my suggestion as to what to do. Watch the old commercial by Discount Tire on YT. The one where the little old lady throws her tire through Discount Tire’s front window… (It won awards!) Do what she did, only with your 10xs. This phone is junk.

Ever since the iOS 17 upgrade on my iPhone, 11, my cursor jumps around, even if I press and hold for several seconds it will jump to a different area of the message so that I can’t insert text. How do I fix this? I have read numerous replies on different blogs of people, begging for a fix.

thank you