IPad keyboard disappears in Mail

Question

Level 1

10 points

IPad keyboard disappears in Mail

The keyboard on my iPad regularly disappears when I am typing in Mail and the only way I can recover is to delete the message (saving it as a draft) and then reopening the draft to continue typing.

This only happens in Mail on new and forwarded messages as well as replies. The iPad is fully up to date (6.5.1 (c)) and has no special keyboards installed. I’ve also hard reset the device several times and force-closed the app but the problem persists, albeit randomly and only in Mail.

iPad Pro (6th generation)

Posted on Aug 4, 2023 2:48 AM

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Answer 1

Aug 4, 2023 4:29 AM in response to WhyEye

When the on-screen keyboard seemingly disappears upon returning to the Mail App, simply tap the To or Cc/Bcc field of the currently open draft message; the keyboard should reappear.

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Answer 2

Aug 21, 2023 6:12 PM in response to LotusPilot

Tapping in the header works for me too, but it’s a very annoying bug that Apple needs to fix.

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Answer 3

Bob00752

Level 1

8 points

Sep 3, 2023 8:42 AM in response to RosieShep

It has got to the point where if I have a long email, I compose it in another app such as Pages or MS Word & then copy/paste the completed email into Apple Mail. Maybe if we point out to Apple that we are having to rely on a non Apple app because of this unwanted feature in Mail, they might be embarrassed enough to fix it!!

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Answer 4

Oct 22, 2023 12:11 AM in response to CPW

I agree. It's been driving me nuts and see I am not alone. I had been using an on screen keyboard many years prior to having this happen...one of the "updates" apparently having caused this glitch. Please fix.

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