How can I stop media volume turning down when I’m on a call.

Just got the new Iphone 14 today, got on a call and tried to turn on a youtube video as well as watch tik toks. As I was watching, I noticed I couldn’t hear my videos but as my friends voice came in and out, the video would get quieter and louder. To the sound of my friends fan also coming through my call, the audio of my video would proceed to get quiet and loud over and over again to the sound of the fan. Making my ears hurt and stressing me out. This is the most annoying thing ever and I don’t know how to get rid of it. I want my call and media to be the exact same volume. Please help me turn it off.

iPhone 14 Pro Max, iOS 16

Posted on Jan 5, 2023 03:39 PM

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Jan 8, 2023 12:28 PM in response to halle72

Hi there halle72,


Congratulations on your new iPhone! You can review current instructions on managing volume on your iPhone in the iPhone User Guide here: Adjust the volume on iPhone - Apple Support and here: Change iPhone sounds and vibrations - Apple Support.


If you aren't seeing the options you want there, you can provide feedback to the teams at Apple responsible for such features. To do that, please leave your comments and requests here: Feedback - iPhone - Apple.


Have a lovely weekend!

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How can I stop media volume turning down when I’m on a call.

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