My husband recently got my son's iphone 13 after my son got the 14. Now our family sharing group is showing two pictures of me with my husband's phone number instead of him. Does anyone have any suggestions? I think it is an iCloud issue but I do not know how to fix it.
iPhone 12 Pro Max, iOS 16
Hello cgarcia9966,
Welcome to Apple Support Communities. We understand the concern with this situation, and we'd like to provide some guidance. Just to clarify, did you wipe out the iPhone 13 before your husband started using it? Did your son sign out of iCloud and all other services like iMessage, FaceTime, and App Store before giving it to your husband? Also, how did your husband transfer his information to his iPhone 13? restore from a backup, or just signed in with his Apple ID and password?
To get started, please check out this helpful link:
We hope this information is useful. Kind regards.
Hello cgarcia9966,
Welcome to Apple Support Communities. We understand the concern with this situation, and we'd like to provide some guidance. Just to clarify, did you wipe out the iPhone 13 before your husband started using it? Did your son sign out of iCloud and all other services like iMessage, FaceTime, and App Store before giving it to your husband? Also, how did your husband transfer his information to his iPhone 13? restore from a backup, or just signed in with his Apple ID and password?
To get started, please check out this helpful link:
We hope this information is useful. Kind regards.
Mixed up contacts
