iPad Pro charging port

What causes iPad charging port defects? I had a problem with my iPad charging port on my first iPad Pro-brought it in to approved service center-they replaced my iPad. It was still under warranty but now my replacement has the same problem but is no longer under warranty. I’ve read of other people having the same problem which leaves me to believe that there is a manufacturer defect with this problem. Can just the port be replaced in house and how long would I be without my iPad? Has Apple taken responsibility for this issue? [Re-Titled by Moderator]

412 1

iPad Pro Charging port and Apple form issues Earlier today I posted this: I just replaced my IPad Pro 12.9 3rd generation because the charging port (I assume) no longer worked. When I charged the battery, the battery worked fine. After several weeks of problems with recharging the iPad, it finally quit. My husband had the same problem with his pro a few months ago and we had to replace that iPad also. Upon further investigation I see this is a reoccurring problem with the USB-C ports. And the only thing you can do is buy another iPad. You can’t even trade it in. My iPad was barely 3 years old. If this is a product issue, why isn’t Apple trying to fix it or at least allowing trade-ins? Posted on Dec 29, 2022 7:52 AM I received two answers to this post. I suspect they were Apple employees or contractors. When I tried to respond to their comments, I got and error message to try again and to Log in again MANY times. So, here are the answers to their questions. I only use Apple cables and bricks. We have 6 Apple devices at the one time. We are very familiar with Apple and how to use its products. Currently one of the devise is a 2nd gen mini-pad and it still works. In fact we have NEVER had a problem with a lightning connection. One responder suggested the USB-C connector need to be handled carefully but are robust. Yet both USB-C products we have had has broken for the same reason. What would Apple change from a charging port that works flawlessly to one that needs special handling? That’s a bad business model. Finally one of the responders suggested taking the iPad Pro (that Apple won’t take as a trade-in) to a Genius Bar. From what I understand, the Genius Bar does not know how to fix this and their suggestion is to buy a new device. Great. I live 90 minutes from an Apple Store. If someone could give me concrete information about how to get satisfaction for a 3rd gen iPad Pro that can’s accept a charge from the Genius Bar I’ll make the trip. Otherwise, this $1700 iPad is just junk. We have probably purchased more than 40 Apple products, but this will be the last if Apple does not show some goodwill.

4544 3

iPad Pro gen 5 not charging properly I started having charging problems with my iPad Pro 12.9 gen 5, sometimes it changed sometimes it’s didn’t. I had to wiggle the charge cable to get it to work. So I took it to a repair shop and the guy says the port was faulty and needed replacing and that this particular model there was issues with it. After a few weeks I found another repair shop closer to home and took it there I explained about the port and I left it with him. I got a call a few days later to say he replaced the port and the same happened again so he tried another port in case that new one was faulty but still the same. So he discovered that there was an issue with a piece of hardware behind the port that doesn’t recognize some non apple cables and shuts down charging and it was faulty now. My iPad charges when it’s off but when it’s turned on it’s plays up. He now has to order a part which costs a little bit more than a replacement port. So I’ve given him the go ahead as it’s used by my young grandson as well as me. Hopefully this fixes it. I will let you know if it works. I’ve checked other questions on this site related to this problem that no one has got fixed so fingers crossed this works. Does any of the experts on here ever heard of this fix issue?

204 3

Similar questions