Help- AirPod pros disconnect
Help- my sons new AirPod pros (new ones) disconnect all the time randomly… how do I fix this. I reset them a number of times with no help.
User profile for user:
ryane77
User level:
Community Specialist
Hi there acraig3830,
If these AirPods are disconnecting unexpectedly and you've followed all the steps in the article If your AirPods won't connect that you've already looked over, let's next check for sources of potential interference that might be causing this to occur. This article shows how to do this: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
If this happens in multiple locations and when the AirPods are connected to multiple devices, then contact Apple Support next. They would be the best equipped to look into this behavior further. Reach out here: Get Support
Take care!