No notification sound/alert for Messages

Running IOS 16.2 here on iPhone 14 Plus. If the screen is off, I am not getting any messages notification sounds/alerts. The messages do show up in notification center and lock screen but with my screen off, I have missed a ton of SMS and iMessage ones because my phone did not ring and also my Apple Watch did not notify me, so same behaviour on Apple Watch.


I did file a report on bug report but curious if anyone has had this. I remember on the previous iOS 16 there were no issues like this.

iPhone 14 Plus

Posted on Dec 16, 2022 12:37 PM

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2 replies

Dec 19, 2022 10:24 AM in response to mariusmuntean

Hi mariusmuntean,


We'll be glad to assist with your Notifications issue. To start, you'll need to make sure notifications are set properly, or you do not have them linked to a Scheduled Summary. Information related to this can be found here: Change notification settings


"Change notification settings

Most notification settings can be customized for each app. You can turn app notifications on or off, have notifications play a sound, choose how and where you want app notifications to appear when your device is unlocked, and more.

  1. Go to Settings  > Notifications.
  2. Choose how you want notifications displayed on the Lock Screen:
    • View just the number of notifications: Tap Count.
    • View the notifications grouped into stacks by app: Tap Stack.
    • View the notifications in a list: Tap List.
  1. When notifications arrive, you can change the layout by pinching the notifications on the Lock Screen.
  2. To schedule a notifications summary, tap Scheduled Summary, then turn on Scheduled Summary.
  3. Select the apps you want notifications for in your summary, set a time for delivery of your summary, then tap the Back button at the top left. (See schedule a notifications summary.)
  4. To choose when you want notification previews to appear, tap Show Previews, select an option—Always, When Unlocked, or Never—then tap the Back button at the top left.
  5. Previews can include things like text (from Messages and Mail) and invitation details (from Calendar). You can override this setting for individual apps.
  6. Tap an app below Notification Style, then turn Allow Notifications on or off.
  7. If you turn on Allow Notifications, choose when you want the notifications delivered—immediately or in the scheduled notifications summary—and turn Time Sensitive Notifications on or off.
  8. For many apps, you can also set a notification banner style and turn sounds and badges on or off.
  9. Tap Notification Grouping, then choose how you want the notifications grouped:
    • Automatic: The notifications from the app are grouped according to organizing criteria within the app, such as by topic or thread.
    • By App: All the notifications from the app are grouped together.
    • Off: Turn off grouping.

To turn off notifications selectively for apps, go to Settings > Notifications > Siri Suggestions, then turn off any app.

When you use Focus, it delays the delivery of notifications on iPhone to prevent interruptions. You can schedule a time to receive a summary of the notifications you missed. See Schedule a notification summary."


As noted there, a Focus can also cause similar behavior when enabled. We'd recommend going through this entire list and making sure all notifications are set up properly.


Cheers.


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No notification sound/alert for Messages

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