Every time I listen to music with my AirPods,i get a bad sound quality and I tried listening to audios from other apps and it’s the same but when I connect my same airpod to another phone,it works perfectly fine. Is the issue from my phone? I have updated my phone and it’s still the same.
Hey there Kayy50,
It sounds like you've worked to isolate the issue to your iPhone. To be sure, try testing another Bluetooth audio device with your iPhone and compare the sound quality. Test in another location and compare the results to isolate away from possible interference.
Check out further troubleshooting in the following article: If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support
If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues"
If the issue persists, reach out to Apple Support directly to help investigate the behavior. You can use the following link to reach out: Official Apple Support
Kind regards.
Hey there Kayy50,
It sounds like you've worked to isolate the issue to your iPhone. To be sure, try testing another Bluetooth audio device with your iPhone and compare the sound quality. Test in another location and compare the results to isolate away from possible interference.
Check out further troubleshooting in the following article: If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support
If you still experience sound quality issues—or if the issues increase in loud environments, with exercise, or while talking on the phone—refer to AirPods Pro Service Program for Sound Issues"
If the issue persists, reach out to Apple Support directly to help investigate the behavior. You can use the following link to reach out: Official Apple Support
Kind regards.
Muffled sound quality from my AirPods
