Ask to buy not working

When my kids request an app, I’m not getting notifications from Ask to Buy. Why?

iPhone XR, iOS 16

Posted on Dec 6, 2022 08:22 PM

Reply
3 replies

Dec 9, 2022 12:26 PM in response to KryptoN8

Hi KryptoN8,


The If Ask to Buy isn't working resource you're posting from will have the best information on resolving this issue. If you haven't already we'd recommend following this section here:


"Review your Family Sharing settings

If you're the family organizer, you can go to your Settings or System Preferences to see if your family members' accounts have Ask to Buy turned on. 

On your iPhone, iPad, or iPod touch

  1. Go to Settings.
  2. Tap Family. If you don't see Family, tap your name, then tap Family Sharing.
  3. If you're the family organizer, make sure that Purchase Sharing is turned on. Then you can tap a family member's name to see if Ask to Buy is turned on for their account."


If things persist you can reach out to Apple Support directly here for additional troubleshooting assistance: Official Apple Support


Take care.



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Ask to buy not working

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