Pictures and links don’t show up in my text messages

When I go into my messages and click info, usually I can see any pics or links sent in that conversation, but not anymore. Now i get a message that says “shared links, photos, and more will be shown once messages finishes indexing”

why is it doing this? Very frustrating!

iPhone XR, 16

Posted on Dec 2, 2022 05:02 PM

Reply
1 reply

Dec 5, 2022 02:54 PM in response to Bk1009

Hey there, Bk1009,


Thanks so much for using Apple Support Communities.We want to help get you pointed in the right direction to get Messages working on your iPhone.


For this issue, we would recommend that you contact Apple directly to continue troubleshooting. If available in your region, this will allow you to get in touch and work one on one with an AppleCare Advisor who can go over any additional troubleshooting steps that may be able and get some more information from you. When you reach out to them, be prepared to provide the following information:


  1. When did the issue start? Was it after a backup, restore, update, etc?
  2. How long has the issue been ongoing?


You can start by reaching out here, just follow the prompts for your issue: Contact Apple Support


We hope that this information is helpful.


​Have a great day!


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Pictures and links don’t show up in my text messages

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