IOS 18 iMessage pictures and web links missing from chat windows

In IOS 17, if I went to an iMessage chat window, I could click on the contact, click the "I" aka info button for that contact and I could see all the photos that this person has sent me through iMessage along with the separate links area for all the web links that were sent to me.


In IOS18, that's all gone. Is this a bug? If not, how can I get that functionality back?

iPhone 14 Pro Max

Posted on Sep 16, 2024 07:59 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 04:57 PM

Ok, I contacted Apple today on this issue. To rectify, I had to reset the phone.

For anyone else having this issue, this is what you have to do: Go to Settings > General > Transfer or Reset Phone > Reset > Reset all settings.


Note: you won't lose your apps, but stuff like your alarms, focus time etc, will be erased. If you haven't done a backup in a while, you may want to do that before you reset.

2 replies
Question marked as Top-ranking reply

Sep 23, 2024 04:57 PM in response to Achill3s

Ok, I contacted Apple today on this issue. To rectify, I had to reset the phone.

For anyone else having this issue, this is what you have to do: Go to Settings > General > Transfer or Reset Phone > Reset > Reset all settings.


Note: you won't lose your apps, but stuff like your alarms, focus time etc, will be erased. If you haven't done a backup in a while, you may want to do that before you reset.

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IOS 18 iMessage pictures and web links missing from chat windows

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