Focus mode does not restrict notifications to allowed list.

Set a focus mode to allow notifications for calls from only allowed people. But all phone calls from other contacts and non contacts continue to get through without restriction. According to the documentation, this is not working properly. Only allowed contacts should be getting through.

iPhone 13, iOS 16

Posted on Nov 20, 2022 11:48 AM

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6 replies

Nov 22, 2022 01:09 PM in response to evad208

Hi evad208,


To clarify, is the Focus active when this happens? Any specifications you set on a specific Focus only apply if that Focus is currently active. You can check your Focus and which one is toggled on under Settings > Focus.


If contacts are still getting through, ensure they don't have Emergency Bypass enabled under their Contact card:


"Allow calls from emergency contacts when notifications are silenced

You can allow sounds and vibrations from emergency contacts to come through even when your iPhone or notifications are silenced.

  1. Open Contacts .
  2. Select a contact, then tap Edit.
  3. Tap Ringtone or Text Tone, then turn on Emergency Bypass.
  4. Or, set up your Medical ID and identify an emergency contact.


Should you notice continued issues, try deleting that created Focus, then setting up another one. If the same thing happens with the newly created Focus, feel free to reach back out.


Cheers!


Nov 23, 2022 08:34 AM in response to evad208

evad208,


We appreciate that info. Please update the device to the latest OS version 16.1.1. Then test it to see if the issue has been resolved. If you're still having the issue please let us know. We'll be here for you.


As with any update, its always a good idea to create a backup beforehand: How to back up your iPhone, iPad, and iPod touch - Apple Support


How to update your iOS device: Update your iPhone or iPad - Apple Support


Take care!

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Focus mode does not restrict notifications to allowed list.

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