Apple Music not working on Android 12 / MIUI 13 / Xiaomi 11T

When I play music on Apple Music with a Bluetooth device, it just turns off and on again this device. I usually play my music on an Ultimate Ears Boom 3 speaker and HUAWEI Freebuds Pro 2.


Note: if I play songs from the same album, connection works perfectly. But if next song is from a different album or I play the random mode, it just disconnects over and over.


Apple Music is the only app that comes with this issue. Spotify, Youtube and every else, work perfectly with my bluetooth devices.


I hope you have a solution for this, since I've contacted Apple and they're not even interested in fixing it.

Windows, Windows 10

Posted on Nov 17, 2022 05:36 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2022 02:36 PM

Hey there SaidCP7,


From what you're describing, the issue happens only when playing music across albums. Everything plays smoothly when playing from one song to the next, within the same album.


Since you're using Apple Music with Android, check out the following resource, containing some troubleshooting steps: Use Apple Music with your Android devices - Apple Support


The best isolating steps is testing with a different audio source. If Apple Music plays smoothly on another device, you would want to work with the Android developers to troubleshoot software issues: Android Help


Take care.

Similar questions

1 reply
Question marked as Top-ranking reply

Nov 20, 2022 02:36 PM in response to SaidCP7

Hey there SaidCP7,


From what you're describing, the issue happens only when playing music across albums. Everything plays smoothly when playing from one song to the next, within the same album.


Since you're using Apple Music with Android, check out the following resource, containing some troubleshooting steps: Use Apple Music with your Android devices - Apple Support


The best isolating steps is testing with a different audio source. If Apple Music plays smoothly on another device, you would want to work with the Android developers to troubleshoot software issues: Android Help


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music not working on Android 12 / MIUI 13 / Xiaomi 11T

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.