iPhone 13Pro doesn't charge after update to ios16

Question

iPhone 13Pro doesn't charge after update to ios16

A couple of months ago, when ios 16 was released, my wife and me updated our iPhones. Both of us have iPhone 13pro. And both of us ecountered the same problem: the original Apple charger doesn't charge iPhone sometimes. It doesn't depend on any condition - just sometimes device is being charged, and sometimes not.

We have tried 2 different chargers (both are original), and different cables - the situation is the same on both devices with both chargers with any cable.

Moreover, when the cable is plugged, iphone vibrates normally and displays start of charging process (lightning symbol appears). You may leave the device like that, being absolutely confident that charging has started, but discover your phone in couple of hours with the same charging percentage as you left it earlier.

Also we tried charging iPads with these chargers - and they charge normally!

I thought this is a software problem, but a couple of ios updates later nothing has changed.

iPhone 13 Pro

Posted on Nov 16, 2022 12:53 AM

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Answer 1

Ingo2711

Level 9

77,661 points

Nov 18, 2022 09:59 AM in response to antonmikhaylov

If you updated to iOS 16 by using your Wi-Fi, you should try to restore your phone to factory settings, using your computer. This will download a complete new iOS version onto your computer and install it afterwards.

Set it up "as a new device" to rule out any faulty data from the backup.

Then test charging the phone again. If it works as expected, use the backup to restore your data.

Restore your iPhone, iPad or iPod touch to factory settings

Since Apple does not follow these discussions, you'll have to use the Feedback link to report any errors to them directly.

Feedback - iPhone - Apple

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Answer 2

Ingo2711

Level 9

77,661 points

Nov 16, 2022 02:29 AM in response to antonmikhaylov

Did you try to disable "Optimized Battery Charging" in Settings/Battery/Battery Health, and see if this makes a difference?

Can you try, if your iPhone can be charged wirelessly by using a MagSafe adapter?

Are you using the 20W Apple adapter to charge your iPhones?

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Answer 3

Nov 18, 2022 08:13 AM in response to Ingo2711

Did you try to disable "Optimized Battery Charging" in Settings/Battery/Battery Health, and see if this makes a difference?

I've tried - iPhone still doesn't charge

Can you try, if your iPhone can be charged wirelessly by using a MagSafe adapter?

I have no wireless adapter

Are you using the 20W Apple adapter to charge your iPhones?

Yes, as I mentioned above - we've tried 2 chargers, - both are 20W Apple original adapters

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Answer 4

Nov 18, 2022 09:20 AM in response to saksham34

Unfortunately, no - that's why I'm asking for solution here ) Also I wrote about it on Reddit and one more person said that he has the same problem.

I suppose, it's software bug, so maybe Apple will hear us and fix this issue

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Answer 5

Nov 18, 2022 09:25 AM in response to antonmikhaylov

I also called apple support they did a test run from their side on my device and said hardware is completely fine and advised me to do a full ios restore through itunes .. as iam in my hometown so there is no service centre near by so i’ll do this with my own p.c . Rest, please update me also if you got some solution regarding this issue . Thanks

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Answer 6

Nov 21, 2022 06:51 AM in response to Ingo2711

I think, Apple must fix their own software bug rather then recommending such "genius" decisions to their users as restoring the device with complete data erasure.

For example, I have some apps that are delisted from AppStore, so I won't be able to install them after setting up iphone as a new device.

Apple su*ks.

Wrote them a feedback.

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Answer 7

Nov 18, 2022 08:15 AM in response to antonmikhaylov

Hey iam facing the same problem with my ip14 , is there any solution that worked for you ?

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iPhone 13Pro doesn't charge after update to ios16

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