AirPods not working in phone calls

Hello community

when I receive a phone call with my AirPods there is no sound and the mic does not work. The phone says it’s connected. When I switch to speaker I can hear the other person.

they work fine for messenger and WhatsApp calls.

Posted on Nov 2, 2022 07:30 AM

Reply
3 replies

Nov 4, 2022 12:32 AM in response to moIvan

Same problem here. Brand new AirPods Pro 2 gen.

when answearing call sound comes from only one side and mic is not working. Starts to work usually after changing to speaker and then again to airpods couple times during phone call. Seems like airpods reconnects during phone call and then starts to work. I have resetted my airpods and no help in that

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods not working in phone calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.