Hi ItsJenna,
Thanks for using the Apple Support Communities.
We're happy to provide some assistance.
When you have a free moment, we recommend you check out the thread below and look at the answer labeled "Apple Recommended."
My AirPod Pros - Apple Community
The reason we ask you to take a look at the thread above is because the discussion is similar to the issue that you are experiencing.
If you're still having the same problem after looking at the thread we provided, do not hesitate to reach back out to the community with some specifics on what you see for more help.
Cheers!