Facetime issues iOS 16

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Gareth_1994 Author

Level 1

5 points

Facetime issues iOS 16

I have an iPhone 14 Pro Max with iOS 16.1, i’m experiencing an issue with FaceTime calls. My partner often calls me on FaceTime and when she calls me, my iPhone won’t ring and won’t alert me of any FaceTime call at all. On her end it goes to Unavailable but I have no notification at all. When I restarted my iPhone, it worked fine once but since it isn’t working again. This happened on 16.0.3 and again on 16.1. Does anyone else experience this also? The same thing happens if I try to call my partner on FaceTime call, it will call my end but she won’t receive any notification of a FaceTime call

iPhone 14 Pro Max, iOS 16

Posted on Oct 26, 2022 04:12 AM

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Answer 1

Grace2211

Community Specialist

Oct 28, 2022 12:25 PM in response to Gareth_1994

Hello Gareth_1994,

We understand that you're experiencing an issue with FaceTime only when trying to connect with your partner. This definitely sounds like the issue is related to the software. To clarify, do you experience this behavior while using cellular data, Wi-Fi or both?

We suggest that you review the following resource: If you can't make or receive a FaceTime call on your iPhone or iPad

We'd like to provide you with a few additional steps that may help resolve the issue that you having

with the FaceTime app:

Let us know if this helps.

Best regards.

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Answer 2

Nov 29, 2022 07:54 PM in response to Grace2211

Since I made update 16.1.1 on my iphone 11, Facetime video from the person invited don’t work.

Try reset my phone, try delete the app and reload, don’t work.

It work for a short while then don’t work.

I wish I didn’t update…

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Facetime issues iOS 16

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