User profile for user: george2709robinson
george2709robinson Author
User level: Level 1
4 points

Voice memos won’t play

Hi there,

My problem is that my voice memos won’t play when I click on the ‘play’ button I can’t share or edit them all the buttons for that voice memo are frozen. I can create new voice memos and they play perfectly fine. I have restarted my phone multiple times and still nothing!

any help would be very much appreciated

thanks :)

iPhone 13, iOS 16

Posted on Oct 24, 2022 04:28 AM

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User profile for user: justin_900
justin_900
User level: Community Specialist

Oct 25, 2022 12:28 PM in response to george2709robinson

Hello george2709robinson,


Welcome to Apple Support Communities!

We want to help so you're able to access and play these older voice memos on your iPhone again.


One of the first steps to take is to check for any pending iOS updates, which can help make sure the software is working as expected:

"Update your iPhone or iPad wirelessly

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."

This Apple Support page can help get those updates installed: Update your iPhone, iPad, or iPod touch - Apple Support


Then try again to play:

"Play a recording in Voice Memos on iPhone

In the Voice Memos app , tap a recording and use the playback controls to listen to it.

The Voice Memos list screen with a selected recording at the top. The recording timeline has a playhead, which you can drag to go to a specific place in the recording. There are beginning and end times at either end of the timeline. Above the timeline is the More Actions button, which you can tap to copy, share, edit, or duplicate a recording, and more. Below the timeline are the Playback Settings button, which you can use to set playback options, the skip back 15 seconds button, the play button, the skip forward 15 seconds button, and the delete button. Below these controls is a list of recordings that can be opened with a tap.

Control

Description

The Play button.

Play"

Detailed here: Play a recording in Voice Memos on iPhone - Apple Support


We hope this helps to get the memos playing normally again.

Cheers!


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Voice memos won’t play

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