Voice Memos app causing iphone to crash

I have an iPhone 14 pro max 256BG with 185 GB available storage. Running iOS 17.0.3. Every time I try to open the Apple Voice Memos app the entire screen goes black except for the white bar at the bottom of the screen. A few seconds later the entire phone will freeze. None of the physical buttons react and the only thing I can do is force restart the phone.

Posted on Oct 8, 2023 06:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 22, 2023 03:12 AM

I bought a 15 plus last month. Same thing is happening to me. It won’t even let me delete the voice memo. It just freezes everything even when I try to delete the voice memo.

Similar questions

5 replies

Oct 9, 2023 12:30 PM in response to Thotsky1917

Hi Thotsky1917,


The steps in this resource will help if an app isn't working as expected: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

There are some additional steps that may be useful here as well: If your iPhone or iPad is running slow


If the issue continues, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Voice Memos app causing iphone to crash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.